This could be because of any of the following reasons:

  1. Outlink code not integrated/integrated incorrectly - You need to follow the steps mentioned here to integrate Outlink with your site.
  2. Theme change - With theme change you need to re-integrate Outlink with your site (steps for integration).
  3. Outlink deactivated - You have toggled Activate 'Off' in the 'Edit Outlinks' screen. Activate 'On' and hit 'Save'.

In case the external link button is still not visible please contact us at or raise a new support ticket.