Outlink Helpdesk

Yes, you can cancel at any time by uninstalling the Outlink App from your store. Your subscription will be canceled, and no further payments will be deducte...

Outlink App is specific to a single store. If you have another store you'd like to use Outlink, just install the app again for each additional store. 

Currently, we only support the "Online store" sales channel. There is no way for users to be redirected to the outside websites when clicking on a...

Outlink App does not support Facebook / Pinterest channels. There is no way for users to be redirected to outside websites when clicking on a product on the...

If you uninstall/remove the app the Outlinked products continue to work normally (provided you do not remove the Outlink integration code manually.) Product...

This could be because of any of the following reasons:  Outlink code not integrated/integrated incorrectly - You need to follow the steps mentioned here t...

If the external (Outlink) links are not visible on the Quick View pages of your Shopify store, this typically requires a custom code update. To resolve this...

With the Outlink app, you can now perform a delete action in bulk. This will permanently remove all products from your Shopify and Outlink accounts. It will...

Yes, if you change your theme, the Outlink integration code needs to be re-added manually. Theme changes do not carry over custom code from your previous th...

Yes, you can have both the buttons displayed on the same page. Email us at support@spreadr.freshdesk.com or raise a support ticket for having both the...